These sales terms and conditions for the Ultrahuman Home (“Terms”) are applicable to you (”Customer”) when you purchase a Ultrahuman Home on the Ultrahuman website available at www.ultrahuman.com (“Website”) or via the Ultrahuman app (”App”). The Website and the App are managed and operated by Ultrahuman Healthcare Private Limited (India), Ultrahuman Healthcare SP LLC (UAE), Ultrahuman Healthcare Limited (UK), or Ultrahuman Healthcare LLC (USA) (“Ultrahuman”, “we”, “us”, “our”).

These Terms apply to the sales contract between you and us, along with the FAQs, Privacy Policy and Terms of Use as available on the Website.

PLACING AN ORDER, ORDER ACKNOWLEDGEMENT AND ORDER ACCEPTANCE

You need to be at least 18 years old to place an order for the Ultrahuman Home on the Website or the App.

All purchases or orders of Ultrahuman Home are subject to the advance payments in full. Orders shall only be fulfilled upon full receipt of payment.

Orders will be serviced by the relevant entity based on your location.

• Customers in India and any other countries not listed hereunder will be serviced by Ultrahuman Healthcare Private Limited.
• Customers in the UAE will be serviced by Ultrahuman Healthcare SP LLC.
• Customers in the UK, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Spain, Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Romania, Slovakia, Slovenia, Austria, Portugal and Sweden will be serviced by Ultrahuman Healthcare Limited.
• Customers in the USA will be serviced by Ultrahuman Healthcare LLC.

To place an order for Ultrahuman Home, kindly visit the Website or the App, add the Ultrahuman Home to your shopping cart, fill your personal details such as name, email id, address, phone number, and other information in the order form as available on the Website, confirm your acceptance to these Terms, check out (using your chosen payment method) with your account ID or as a guest customer, and have your items shipped to you or to a person designated by you in accordance with these Terms and shipment notification as provided by Ultrahuman.

Alternatively, you can email us on [email protected] and an Ultrahuman representative will assist you through the order process. Once you have placed your order, we will provide you with a web order number. Within a few minutes after we receive your order, we’ll email you an order confirmation.

PRICING, PRICE CORRECTIONS, DUTIES AND TAXES

Ultrahuman at all times reserves the right to change the prices for the Ultrahuman Home displayed on its Website and/or App and to correct any pricing errors that may inadvertently occur. Any price changes will not affect an order that has already been accepted by Ultrahuman. In the event of a pricing error, we will notify you of the error (via email and/or your other preferred mode of communication, as applicable) and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you.

Purchasers in India can see the prices and make purchases in INR while the purchasers from outside India can see the prices and make purchases in USD (or other currencies as preferred by Ultrahuman) for the Ultrahuman Home on the Website. For international cards used for purchases, the bank’s applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.

All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. Discounted pricing may be available for UltrahumanX users subject to terms and conditions.

Our products are liable for GST in India. The shipping and handling charges are given at the time of check out and you will know about this before making payments.

If you are purchasing the Ultrahuman Home from outside India, you will have to pay any applicable Customs duty/Sales Tax/VAT/GST as per your country's rules.