These sales terms and conditions for the Ultrahuman Ring Air (“Terms”) are applicable to you when you purchase an Ultrahuman Ring Air on the Ultrahuman website available at www.ultrahuman.com (“Website”) or via the Ultrahuman app (”App”). The Website and the App are owned, managed and operated by Ultrahuman Healthcare Private Limited which is a company incorporated in India with its registered office at AM Chambers, 2nd & 3rd Floor, Survey No 49/1,49/3 Garvebhavipalya, 7th Mile, Hosur Main Road, Bommanahalli, Bangalore, Bangalore South, Karnataka, India, 560068. (“Ultrahuman”, “we”, “us”, “our”).

These Terms apply to the sales contract between you and us, along with the FAQs, Privacy Policy and Terms of Use as available on the Website.

PLACING AN ORDER, ORDER ACKNOWLEDGEMENT AND ORDER ACCEPTANCE

To place an order for Ultrahuman Ring Air, kindly visit the Website or the App, fill your personal details such as name, email id, address, phone number, and other information in the order form as available on the Website, confirm your acceptance to these Terms, add the Ultrahuman Ring Air to your shopping cart, check out (using your chosen payment method) with your account ID or as a guest customer, and have your items shipped to you or to a person designated by you in accordance with these Terms and shipment notification as provided by Ultrahuman.

Alternatively, you can email us on [email protected] and an Ultrahuman representative will assist you through the order process. Once you have placed your order, we will provide you with a web order number. Within a few minutes after we receive your order, we’ll email you an order confirmation.

You need to be at least 18 years old to place an order for the Ultrahuman Ring on the Website or the App.

All purchases or orders of Ultrahuman Ring Air are subject to the advance payments in full. We shall only deliver fully paid orders.

PRICING, PRICE CORRECTIONS, DUTIES AND TAXES

Ultrahuman at all times reserves the right to change the prices for the Ultrahuman Ring Air displayed on its Website and/or App and to correct any pricing errors that may inadvertently occur. Any price changes will not affect an order that has already been accepted by Ultrahuman. In the event of a pricing error, we will notify you of the error (via email and/or your other preferred mode of communication, as applicable) and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you.

Purchasers in India can see the prices and make purchases in INR while the purchasers from outside India can see the prices and make purchases in USD (or other currencies as preferred by Ultrahuman) for the Ultrahuman Ring AIR on the Website. For international cards used for purchases, the bank’s applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.

All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. Discounted pricing is applicable for UltrahumanX users subject to terms and conditions. If you are purchasing the Ultrahuman Ring Air under the Trade-In program, then the Terms and conditions of the Trade-In shall be applicable.

Our products are liable for GST in India. The shipping and handling charges are given at the time of check out and you will know about this before making payments.

If you are purchasing the Ultrahuman Ring Air from outside India, you will have to pay any applicable Customs duty/Sales Tax/VAT/GST as per your country's rules.

SHIPPING AND DELIVERY

All deliveries are subject to stock availability. We will keep you updated on any adjustments to the delivery schedule.

Before you order the Ultrahuman Ring AIR, we recommend you know your exact ring size. You may purchase a ring sizing kit from us. If you are already an existing user of the Ultrahuman Ring R1 and happen to have the sizing kit, you may use the same for the ring sizing purposes. Please use the ring sizing kit to determine the Ultrahuman Ring size appropriate to you. Please share the correct ring size with us so that we deliver the right sized Ultrahuman Ring Air to you. Please note, we do not provide any half sizes.

Upon confirmation of the ring size by you, we will make best efforts to deliver the Ultrahuman Ring to you within 4 weeks (in India). International deliveries may take longer and we will keep you updated on the estimated delivery dates. Please note that the actual delivery of your order can be impacted by many events beyond our control and we shall not be held liable for the same. We will, however, notify you of any significant delays, and work with you to ensure a smooth delivery. We will not be liable for late deliveries by the parcel providers or in case of force majeure at our end or delivery parcel provider’s end or IT systems disruption.

You will be shown the tentative month of delivery on the website while ordering. We will share a more precise shipping date a month prior to the delivery month.

Once your order ships, you’ll receive an email containing your order details, courier and tracking information. If ordering as a gift, you may wish to provide your own email address and not the address of the recipient. Make sure that the email address on your order is correct. If you do not receive the emails, check your spam folder.